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Credit Controller

Financial Sector

Type Contract, Full Time
Salary £17.38-£22.11 PH
Placed on 27th April 2021
Closed on 26th May 2021
Job ref SH59998
Location Birmingham
Skills Customer Service, Finance

Position Description:

** Customer Finance Specialist ** The role will be accountable for managing a portfolio of customer with technical or difficult issues being escalated from the team based in Delhi or from internal Key stakeholders. The position holder will need to have strong Analytical, problem solving and Knowledge of Credit Control and Account Receivable process and techniques in collecting challenging customer deductions, overdue balances and resolving the underlying issue.

Skills Required:

The holder will also be required to co-ordinate and chair key Governance Meeting with Senior Stakeholders in the business. Attend customer premises to discuss and recover invalid debt with Senior stakeholders within the customer’s organisations. The role will require the ownership of a Key Deduction type for example Trade, Pricing, Delivery etc. and drive deductions down, by collaborating with and closely business partnering the Sales function, Customer Development Executives (“CDE”) team and the MBS Customer Finance analysts to ensure strong two-way relationships that effectively manage debt collection and quickly resolve disputes.

Skills Preferred:


Experience Required:

Technical Skills Experience in FMCG company Experience in a customer facing role Experience in order to cash environment Credit Control Experience

Experience Preferred:


Education Required:

Degree - preferred QICM Preferred